Discovery Toys Privacy Statement

Discovery Toys is sensitive to the privacy and security concerns of every individual who visits our Corporate Web site or the company authorized Web sites of our Educational Consultants. We are committed to protecting your privacy and using your personal information responsibly. We believe it is important for you to understand what information we will require from you, how it will be used, and who will have access to that information.

The following policies apply to our Web site, and our authorized Educational Consultant Web sites.

The Information We Collect

The information we receive depends on what you do when you visit our sites. Discovery Toys will not collect or retain any information about you personally (that is, your name, address, telephone number or E-mail address) unless you choose to provide it to us. On some pages, you can choose to make requests or submit additional information at your discretion.

When you visit our site to read or download information, we collect and store only the following: the name of the domain from which you access the Internet (for example,, the date and time you access our site, and the Internet address of the web site from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.

All information collected, aside from your IP address, is voluntarily submitted at your option. We only require information if you choose to order products online, search online, or otherwise contact us online. We hold your information confidential and we will take all reasonable steps to protect your information from unauthorized access. We do not sell, rent or lend any of our customers’ or Educational Consultants’ information, including lists of E-mail addresses, to others.

Our Use of “Cookies”

In general, you can visit the public areas of our Web sites without telling us who you are or revealing any information about yourself. When you view one of our Web sites, we may store some information in the form of a “cookie” or similar file that is automatically downloaded to your computer. Cookies are data files sent by a web site to the user’s hard disk, although domain names are collected and not the E-mail addresses of the user. This information is aggregated to measure the number of visits, average time spent on the site, number of pages viewed, and methods by which our site was found. We use this information to evaluate the use of our site and to continuously improve the content and service we provide, and make the site as accessible as possible. Our use of cookies also helps us to protect the security of confidential data. Your privacy and security are not compromised when you accept a cookie from our Web site. If you do not want cookies sent to or stored on your system, most Internet Browsers will allow you to delete cookies from your computer hard drive, prevent them from being stored or signal a warning before a cookie is stored. You should refer to your Browser instructions or help screen to learn more about these functions.

The Way We Use Information

We use the information you provide about yourself  for the purpose described on the page requesting the information and for providing you with personalized ads and offers for products from us. We do not share this information with outside parties except to the extent necessary to complete the process or to the extent required by law.

We use return E-mail addresses to answer the E-mail we receive. If you send us an E-mail to ask a question we will only use your information to answer your request. We will send out confirming E-mails whenever you make an online purchase. Your E-mail address or other contact information will not be provided to any third party without your prior consent.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Consultant Locator Information

If you would like to locate an Independent Discovery Toys Educational Consultant in your area you may search online on the “Find a Consultant” page.

Online Shopping Information

If you would like to shop for Discovery Toys products online, we collect all information necessary for allowing delivery of products to you, including: your name, address, E-mail address, and phone number. This personal information will be stored in your personal profile. Once you have submitted this information and chosen both a valid username and password, you will be able to take full advantage of using our Web sites.

When you make a purchase from the authorized Web site of an Independent Educational Consultant, we will ask for your credit card information, as well as billing and shipping information. Credit card information is stored but may be removed after each order is placed. Your Consultant will not receive your credit card information. While our Educational Consultants are independent contractors, they are contractually bound to this Privacy Pledge.

Contact Us Information

If you choose to contact us through the E-mail option available, we collect your E-mail address and your suggestion or customer service request, along with any of the following information that you would like us to have in order to respond to your request: address, home telephone number, work telephone number.

Our Commitment To Children’s Privacy

Discovery Toys does not intend to collect any personal information (such as name, address, telephone number, age, or E-mail address) from persons under thirteen years of age. If a parent or guardian of a child who has provided us with such information would like the information deleted from our records, he or she should contact us at We will make reasonable efforts to delete the child’s information from our existing files.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our data is protected by industry standard firewall and password protection systems.

We are aware that you may be concerned about the privacy and confidentiality of your personal information, including, in the case of a purchase of goods, credit card and billing address information. Therefore, we have taken precautions to ensure that this information is safe and secure. If you registered with us, your online account information is protected by a password chosen by you. Access to that online account requires your username and password. We recommend that you do not disclose your username and password to any other person. Additionally, concerning credit card information, we protect your transactions using a technology called Secure Sockets Layer (SSL). This means your information will automatically be encrypted before being sent over the Internet.

No data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make all reasonable efforts to ensure its security on our systems. However, you are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information.

Acceptance of These Terms

By using this Web site, you agree to this Privacy Statement. If you do not agree, please do not use the Discovery Toys Web sites. We reserve the right to change our Privacy Statement from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement at our home page located at Your continued use of the Discovery Toys Web sites following the posting of changes to our Privacy Statement will signify your acceptance of those changes.

Should you have other questions or concerns about these privacy policies, please contact us:
By phone: 800-341-TOYS (8697)
By E-mail:
By mail : Discovery Toys, 3037 Independence Dr, Suite G, Livermore, CA 94551